SSE is United Kingdom’s leading energy based company producing electricity and gas. It operates mainly in UK and Ireland. The best of this firm is that is has spread huge networks strengths of about 130,000 km of overhead electricity lines and underground cables, which is competent to deliver power to 3.7 million homes, office and business. Moreover, it is UK’s fourth largest telecoms network company, and share around 50% Scotia gas networks. Amazingly Scotia gas network has around 75,000km pipelines stretched around, delivering gas in 5.7 homes, offices and business. When it comes to gross profit of this firm, it accounts 10 million customers of electricity and gas, and hosts second rank as UK’s second largest mechanical and electrical contracting business.
Recently, SSE has outlines three core objectives to offer their customer commitments. These are saving money to a large extent; make things easier and helping out with best gas and electricity services. For this endeavor the company has launched £20 customer guarantee plan, which ensures £20 off on their next bill.
Aims and objectives of SSE customer Guarantee plan
1. The industry promises to invest money at the right place, and assures you to get your money back in case you are dissatisfied. This is a set of new commitments cross existing boundary lines of Industry-wide guaranteed standards. SSE £20 offers high niche customer services plan which is stands out of the box in its own category.
2. It defines its five newly set goals and measures under £20 promise. It includes immediate response to customer and resolving their problems as soon as possible, avoids irritating call transfer until you are completely satisfied, and also make a point that you save money on every call made to us.
3. SSE is has always occupied the rank of the best business in terms of customer services in independent audits. Nevertheless, this new charter and guarantee plans challenges to it get larger space to meet unparalleled standards of customer services, fairness and transparency.
4. Alistair Philips Davies, Deputy Chief Executive of SSE, claims that this plan is all set to meet high standards of customer care and making it, more “by the people, of the people, and for the people”. The company is fully accountable for their services, and competent and ready to show its exclusive performance.
5. The customer registering under SSE is liable for several lucrative benefits, such as its quality line services, that make it stand exclusive in its category. Moreover, as you are a part of this progressing firm, you will get benefits of simplified tariffs plans, end doorstep sales ad helps you to switch over from small suppliers.
Thus, with all transparency and accountability SSE electricity and gas services helps you out to stay carefree and enjoy with the best deals. Besides this, customer can save their money to a great deal and in case if any problem comes in between then they are ready to return your money back.